OpenFIT Updates October 2024

Created by Enda Madden, Modified on Tue, 29 Apr at 5:33 PM by Enda Madden

We continue to welcome your input and are always available for a catch-up call to discuss these updates or any other aspects of OpenFIT, including your implementation of Feedback-Informed Treatment.

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2025

Bug Fix - Fixing the Tooltips on the homescreen

On hover the tooltip was not appearing.

Bug Fix - Expired issue is still happening on User Statistics Report

Some users were experiencing an Expired Login issue when trying to run the Statistics Report.

Feature Request - User Report - Make Header Fixed

When there are a large number of users it's easier to review the data when the header is fixed.

Feature Request - Add Gender filter to Reports

Based on user requests for this field.

Bug Fix - Make the SPI work when greater than 50 Sessions.

Users were getting N/A message when there was more than 50 Sessions.

October 2024

Speeding up SMS and Email Messages

Reports of SMS or Email messages taking up to 10 minutes to arrive have been reported over the last few weeks since the Share Survey Screen update.

We have made an update to how we interact with our Email and SMS providers to address this. We are now seeing SMS arrival times of 6-10 seconds based on our testing. If you are experiencing slower times then it may be to do with Telco operators applying SPAM filtering to our messages. Unfortunately this can be unavoidable due to the rise in unsolicited SPAM/Phishing messages people are experiencing. SMS messages that contain a URL such as OpenFIT messages to complete a survey are especially vulnerable.

Where the option is available in countries like Norway we register our message templates with the Telco operators and these approved templates improve our performance and deliverability.

We are also considering other Share Survey channels such as WhatsApp and Push Notifications so keep in touch for the latest updates on that front.

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